What broadcast does that streaming hasn’t replaced
Broadcast media’s transition into the digital era has devalued it. There’s more to that than a spreading-out of viewers.
Better ways to find, with faceted search
I like faceted search. I think eBay is my favourite search engine of all. But search facets have dropped out of fashion in interface design. If we got back into search facets, then interfaces of all kinds would be better.
In pursuit of intuitive interfaces
An intuitive digital interface would follow users’ behaviour, regardless of their prior experiences with other interfaces. We’re not there yet.
Taken for a ride: an Uber-full of nonsense
I ordered an Uber to the railway station. The driver reached me within two minutes. This digital behaviour has become highly evident, and is truly habit-forming. Once you’ve hailed a ride through a digital interface, it’s hard to imagine ever going back to calling a dispatcher and waiting, and waiting. I acknowledged that I was […]
Why we need to stop saying ‘digital’, and why we don’t
A few years ago, I met the CTO of a manufacturing firm. His company had large production lines in Manchester where they made real things out of raw materials. They were appointing the company where I worked and, as I had the word ‘digital’ in my title, the CTO visited to suss me out. We […]